Alex Rosata

Experience

1. Delivery & Sales Associate

   Lucid Motors

   Oct 2022 — Present

   Articulate and deliver the Lucid brand and a personalized ownership experience to our customers. Manage and organize logistics to make sure vehicles are delivered in a timely fashion Act as a product specialist, and work with other departments to ensure a seamless delivery Walk owners through all the key features and functions of their Lucid vehicle. Tailor deliveries to the owner’s needs by asking the appropriate questions to deliver on an exceptional customer-centric experience. Enthusiastic and engaging quick learner with a fondness for providing memorable and enjoyable experiences. Work with the delivery operations team to make sure customer and vehicle readiness are completed Create leads when covering the sales floor Progress and organize current leads on Salesforce Assist with opening up one of the best-performing stores in the country Help with coordinating future marketing events to raise brand awareness Troubleshoot customer issues and resolve them accordingly Relay new feature requests and bugs to the software development team Schedule and Conduct test drives Reviewing purchase/lease agreements, registration information, payments, and customer accounts-Coordinate marketing events to raise brand awareness