Alex Rocha da Silva

About Alex Rocha da Silva

I am a specialized professional with over 29 years of experience in the Automotive…

Experience

1. Global Quality Key Account Manager

   Schaeffler

   Sep 2016 — Present

   Responsible for FORD and GM globally. Collaborate with the global corporate team to develop and implement the quality management system strategy, aligned with the business\'s strategic objectives and customer needs. Provide guidance on the customer APQP process and participate in top project meetings. Develop and maintain the Global Quality Standard based on customer requirements, ensuring its implementation and compliance. Direct plant leadership to develop local quality guidance and systems that comply with the Global Quality Standard meeting to the customer-specific requirements. Maintain appropriate KPIs and quality metrics, establishing measurement and reporting systems. Analyze and deploy customer-specific quality requirements globally, ensuring proper understanding, coaching, and training of the internal team on customer quality requirements, methodologies/tools, and KPIs. This includes Especial programs requirements and achieving customer satisfaction. Lead overall Environmental Compliance (sustainability) programs for GM and FORD, in collaboration with the Schaeffler global environmental team. Identify and propose best practices in quality systems to elevate the business according to customer needs. Serve as the master administrator for customer quality systems and ensure proper training across all regions. Regularly report to Executives on compliance and improvement actions related to the quality management system. Develop, optimize, and communicate customer scorecards in an actionable manner to drive business improvement. Facilitate the sharing of Lessons Learned and Best Practices (including warranty) between all regions. Manage convergence efforts and drive internal progress for top offenders (sites and programs) across key customer indicators: QR/SPPS, PPM, Delivery rating, Warranty Field Actions, and Stop Shipments.

Skills

• 5s
• Quality Assurance
• Apqp
• Six Sigma
• Ciclo Pdca
• Negociação
• Iso/Ts 16949
• Fabricação Enxuta
• Sap
• Indústria Automobilística
• Iso (Organização Internacional Para Padronização)
• Garantia De Qualidade
• Automotive
• Metodologia Kaizen
• Engenharia
• Melhoria Contínua
• Seis Sigma
• Análise De Modo E Efeito De Falha
• Fmea
• Pdca
• Lean Manufacturing
• Ppap (Processo De Aprovação De Peça Para Produção)
• Indústria Manufatureira
• Ppap
• Kaizen
• Kanban
• Iso