Alex Puente

Account Manager @Johnstone Supply - The Ware Group

Jacksonville, FL, US

This position is responsible for selling the Johnstone Advantage, a combination of our services and products, within a specified region. In this role, I help align the customers’ needs with the services and products that Johnstone Supply offers, with the goal of helping customers to Save Time and Make Money. As a seasoned sales professional I apply my technical knowledge and skills within the HVAC/R industry in order partner with our Contractors for supporting their success.I Manage assigned accounts, by executing sales strategy, initiate contact with existing and potential customers. Then identify their needs and sell HVAC / R service and products that meet their needs.My goals in this role each day:Keeping customer information updatedManaging individual contract and SKU pricingPreparing for sales calls specific to the needs of individual customersTracking customer activity and trendsCreating goals and forecasts per accountAligning customer needs with services available through the Ware Group’s Johnstone Advantage (e.g, inventory, customer service, warranty, ecommerce, delivery, etc.)In conjunction with Sales and Marketing determine market strategies and goals for products and services, targeted toward existing and new markets to achieve company’s goals and objectives.Follow up with each account to ensure they understand the marketing and promotional programs.

Florida State College at Jacksonville

Business Administration and Management, General

Stetson University

Business Administration and Management, General