Alex Pacheco

Senior Customer Success Manager LATAM at Cloudflare

Role
Senior Customer Success Manager Latam at Cloudflare
Location
Miami-Fort Lauderdale, FL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alex Pacheco

Deep technical telecommunications knowledge with sharp business acumen combined to help close large/complex but profitable sales. Successful at closing sales as a hunter. Excelled at maintaining relationships and increasing sales while being a farmer. Able to connect and maintain relationships with both business people and technical people at all levels. More than 20 years’ experience in the Wireless Telecommunications industry in multiple capacities including management of personnel with large companies such as Lucent Technologies, AT & T Bell Laboratories, Telcordia (formerly Bellcore) and Oracle as week as with small companies and start-ups such as Oceanic Digital Communications, eServGlobal and Xceed Technologies. Generated over $200M in sales while consistently meeting or exceeding sales goals. Deep knowledge of the Latin America region as well as the difference and nuances between the cultures in the different countries in the region. Native fluency in the Spanish language.Specialties: Sales, Network Build-out

Experience

  1. Senior Customer Success Manager Latam

    Cloudflare

    Oct 2022 — Present · US

Education

  • Rice University

    M.S., Electrical Engineering

    1990 — 1991

  • Colegio Santa Gema

    High School Diploma

    1978 — 1983

  • Universidad Simón Bolívar

    N/A, Math

    1983 — 1986

  • University of Southern California

    B.S., Computer Science

    1986 — 1989

Skills

  • Solution Selling
  • Crm
  • Telecommunications
  • Negotiation
  • Strategy
  • Cloud Computing
  • Sales Operations
  • Professional Services
  • Mobile Devices
  • Software as a Service (Saas)
  • Business Development
  • Siebel
  • Enterprise Software
  • Leadership
  • Sales Management
  • Business Strategy
  • Voip
  • Channel Partners
  • Product Management
  • Microsoft Office
  • Sales
  • Management
  • Team Leadership
  • Salesforce.com
  • Strategic Planning
  • New Business Development
  • Direct Sales
  • Integration
  • Contract Negotiation
  • Selling
  • Start-Ups
  • Budgets
  • Pre-Sales
  • Wireless
  • Customer Relationship Management (Crm)
  • Cdma

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