Alex Nelson
Service Operations Manager @Sleep Number Corporation
Minneapolis, MN, US
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jul 2021 — Present
Service Operations Manager @Sleep Number Corporation
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Responsible for process documentation and information management practices for all final mile delivery personnel (both W2 workforce and 3PL contract partners). Lead program development for all new operational efficiency projects. Support new product introduction efforts, partnering with engineering, training and customer service to ensure all final mile team members are properly skilled on new products.
EDUCATION
2007 — 2012
Winona State University
Bachelor of Business Administration (BBA), Business Administration, Management and Operations
SKILLS
Customer ServiceMicrosoft ExcelEnglishSocial MediaResearchPublic SpeakingWindowsStrategic PlanningTeamworkManagementTime ManagementOutlookTeam BuildingPowerpointTeam LeadershipMicrosoft WordLeadership
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