Alex Munoz
Process Business Analyst Hsbc Technology (Process Engineering, Digital Business Automation) @HSBC
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WORK HISTORY
Process Business Analyst Hsbc Technology (Process Engineering, Digital Business Automation) @HSBC
London, GB
Leading automation and patching pipeline analysis, implementing a business analysis process framework across global infrastructure initiatives.• Defining and validating data-driven effort and time estimates using structured scoring models (TTSM, AECS, MRIM).• Coordinating cross-regional workshops and technical working groups.• Documenting end-to-end lifecycle steps and automation opportunities across multiple delivery teams.
EDUCATION
Liverpool John Moore’s University
BA (Hon)
ABOUT ALEX MUNOZ
Strategic Process Business Analyst with 13+ years of experience across banking, asset management, energy, and financial services. I help companies turn complex requirements into data-led solutions that deliver operational resilience, regulatory alignment and measurable business value.Highlights of my work include: • Designing and implementing a business analysis framework for HSBC Technology, streamlining delivery across global infrastructure programmes. • Enabling regulatory compliance at Quilter through the delivery of robust risk governance and continuity planning. • Leading operating model transformation for HSBC’s Risk Transformation initiative, aligning multiple legal entities under a unified control framework. I’m particularly drawn to roles where I can align cross-functional stakeholders, improve processes through thoughtful design and apply data insights to drive strategic outcomes, especially in regulated and high-impact environments.Always open to meaningful professional conversations, feel free to get in touch at a•••••••@hotmail.com.
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