Alex Mohabir
Commercial Manager @Mercer
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WORK HISTORY
Commercial Manager @Mercer
Responsible for the Commercial Analysis Infrastructure & Enablement covering; ARR and Professional Services Revenue Performance, Contract Renewals, Whitespace & At Risk - Supporting the Commercial Operational alignment of MMB Multinational, a newly formed MMC organisation worth $300m in Recurring Revenue- Owned the Darwin Business’ CRM system SalesForce (DarwinForce) with integrations with the following platforms; Zendesk, JIRA & Qualtrics- Re-designed DarwinForce Data Infrastructure, UI & UX. This resulted in increased reporting accuracy, user uptake and predictability of the Client Success Teams performance- The Darwin Business Lead for migrating DarwinForce to Mercer\'s SalesForce (MercerForce). Designed functional enhancements to MercerForce such as WhiteSpace & Contract Data capture and redefined key operational processes- Owned the Strategy & Analysis of Migrating ~300 Clients worth $52m ARR to Darwins ‘Next Generation’ platform. Taking into consideration the client relationship, contract renewal strategy and ARR growth opportunity
EDUCATION
Kingston University
Bachelor of Arts (B.A.)
ABOUT ALEX MOHABIR
Commercial Manager at MercerMarshBenefits
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