Alex Medina
Senior Account Manager
- Role
- Senior Customer Success Manager at BrainPOP
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Alex Medina
Experienced EdTech Customer Success Manager seeking SaaS opportunity to lead, coach, and develop a high-performing team of Success Managers to meet/exceed KPIs and business goals, and support them to achieve personal performance goals.Proactively identify churn risk and internal areas of improvement to develop strategic solutions. Design playbooks for account interventions, allowing for maximum impact and scalable results. Collaborate with senior leaders and go-to-market team to drive overall growth.
Experience
Senior Customer Success Manager
Jul 2023 — Present
Education
Columbia University
B.S., Electrical Engineering
1997 — 2001
Bronx H.S. of Science
HS, Physics
1993 — 1997
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.