Alex Maldonado

About Alex Maldonado

I’m a dedicated professional who thrives on building strong relationships, understanding customer needs, and delivering solutions that make a real impact. I bring a strong work ethic, attention to detail, and the ability to stay focused and effective in competitive environments.What drives me most is helping organizations solve challenges through collaboration, clear communication, and a commitment to doing things the right way. I value long‑term partnerships, continuous learning, and showing up with consistency and integrity every day.

Experience

1. Scc Account Manager

   CDW

   Apr 2026 — Present · Chicago, IL, US

   Deliver consultative sales support to new and existing customers by handling inbound inquiries, identifying technology needs, and recommending tailored IT solutions. Support customer onboarding, account setup, and order fulfillment while building long-term relationships and driving revenue growth through exceptional customer experience.• Manage inbound customer calls and digital inquiries, identify business technology needs, and recommend tailored IT solutions that drive customer satisfaction and revenue growth.• Build and maintain strong customer relationships through consultative selling, proactive follow-up, and seamless support throughout the account setup and order process.• Collaborate cross-functionally with internal sales, operations, and vendor teams to ensure accurate execution, timely issue resolution, and an exceptional customer experience.

Education

• City Colleges of Chicago-Wilbur Wright College

  Associate of Arts (AA), Psychology

  2016

• Triton College

  Associate of Arts-Psychology

Skills

• Solution Selling
• Sales Management
• Sales
• Sales Process
• Sales Operations
• Customer Retention
• Customer Service
• Management
• Channel Partners
• Cold Calling
• Training
• New Business Development
• Selling