Alex M. Johnson
Servant Leader | Business Analyst
- Role
- Technical Business Analyst at State of Michigan
- Location
- Lansing, MI, US
- LinkedIn followers
- 500 followers
About Alex M. Johnson
I am a seasoned and certified professional who excels at delivering effective and efficient IT services. I have overseen IT service delivery processes, ensured ITIL best practices, and designed and implemented cloud-based service solutions using Azure DevOps.As a servant leader, a lifetime learner, and a problem solver, I am passionate about helping clients and partners achieve their goals and improve their performance. I have a track record of leading complex projects, managing cross-functional resources, and driving continuous service improvement. I also have a strong background in enterprise architecture, systems integration, and databases.
Experience
Technical Business Analyst
Mar 2024 — Present
Department of Technology, Management and Budget (DTMB)Working as a Technical Business Analyst supporting the Michigan Department of Health and Human Services Child Welfare Division.
Education
Michigan State University
Bachelor of Science, Entomology
2004 — 2008
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