Alex Lu

About Alex Lu

I am a focal Technical Program Manager on communication products for the past 15+ years.I have an extensive of experience in the telecommunication industry, leveraging voice and messaging systems architecture, end-to-end delivery, and support.Proficient in wireless technologies: 5G|VoNR, WebRTC, RCS, GSM/LTE, SIP/Diameter, NNI, MaaP, PS/RLS, TCP/IP, SMSC, SMPP, MMSC, etc.Experience developing strategic partnerships with vendors, partners, and cross-functional teams to deliver products and services used by millions of customers.hands-on DevOps with solid experiense on Ansible/Splunk/Python/CICD and Kubenetes.Skill Highlights:Agile & Waterfall Project Management Methodologies | Build Strategic Partnerships | Cross-functional Collaboration | Data Analytics | Data Visualization | Executive Dashboard Design and Reporting | Project Management | Recruiting/Coaching/Retention | Strategic Planning & Leadership | Technical Judgment | Technical Program Management | Vendor Relationships | Databases (e.g, MySQL, Oracle SQL, Cassandra, Swift, and Couchbase)| Splunk | Wireshark | Power BI | Layer-1/2/3 routing protocols | Search Processing Language (SLP)

Experience

1. Principal Technical Program Manager - Advanced Message

   T-Mobile

   Aug 2013 — Present · Bellevue, WA, US

   Responsible for providing leadership and direction to an energetic, high-performing technology team responsible for T-Mobile’s IP messaging systems design, deployment, evolution, and strategy. This role entails following the evolution of Rich Communication Services (RCS) and working closely with Product Realization, Marketing teams, and mobile device vendors for requirements, integration, and overall service experience. Responsible for developing operational plans to align with business objectives and establishing activities/projects that drive goal achievement and collaborates in setting strategic direction for their functional area.Passionated with DevOps and leading the T-Mobile Operation Ansible Forum for standardizing playbooks/roles for easily and widely adopted cross the teams. Identifying the process gap and develop the software/scripts to cover these.

Education

• Shandong University

  B.Eng, E.E

  1992 — 1996

Skills

• Gprs
• Mobile Devices
• 2g
• Voip
• Unix
• Ccna
• Linux
• Cdma
• Wireless
• Sms/Smpp, Mms, Rest, Xcap, Soap,Imap,Snmp,Msrp
• 3g
• Ip
• Ss7
• Tcp/Ip
• Cisco Technologies
• Integration
• Network Design
• Ims
• Mpls
• Core Network
• Rcse
• Switches
• Diameter
• Ims Db/Dc
• Volte
• Lte
• Cellular Communications
• Troubleshooting
• Mmtel as
• Wcdma
• Umts
• Sip
• Telecommunications
• Gsm