Alex Litoff

Role: Senior Director of Customer Experience & Analytics at Virtru
Location: Washington, DC, US
LinkedIn followers: 500 followers

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About Alex Litoff

I am a customer focused, results-oriented business executive that thrives in fast-paced…

Experience

Senior Director of Customer Experience & Analytics
Virtru
May 2021 — Present
Responsible for managing the Virtru Customer Support team and high-velocity Customer Success team. Project manager for cross-functional customer experience initiatives including customer surveys, alpha/beta programs for new features, bug prioritization processes, and customer analytics programs.

Education

Elon University
BA, Corporate Communications

Skills

Marketing Communications
Account Management
Customer Service
Client Relationship Building
Client Relations Skills
Customer Experience
Sales
Social Media
Event Management
Leadership
Salesforce.com
Recruiting
Marketing
Public Relations
Crm
Advertising
Management
Event Planning

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