Alex Lerner
Senior Customer Success Manager
- Role
- Senior Customer Success Manager at Supermetrics
- Location
- New York, NY, US
- LinkedIn followers
- 500 followers
About Alex Lerner
A results-driven professional with 10 years of experience in customer success, services, and public relations. I have a proven track record of developing and managing client relationships, driving retention and upsell opportunities, and collaborating with cross-functional teams to align client goals with business objectives.My PR foundation has shaped me into an effective Customer Success Manager, honing my communication and relationship-building skills. I approach challenges with a \"client-first\" mindset, building trust with both customers and teammates, and delivering tailored solutions to meet their needs.This diverse background allows me to blend strategic thinking, customer insight, and clear communication to drive impactful outcomes and business growth.
Experience
Senior Customer Success Manager
Mar 2025 — Present
Education
Digital Marketing Institute
Digital Marketing Professional
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