Alex Kountourzis

Associate Manager, Peer Groups @NeuGroup

New York, NY, US

Manage peer group rosters and analyze member attendance in Salesforce: Ensure accurate status for each member, remove non-attending individuals from pilot/working groups, track regular check-ins with companies, and maintain the renewal timeline for billing and relationship management- Organize virtual sessions and in-person meetings: Create event pages in Cvent, manage invites, reminders, and Zoom logistics (including polls and breakout rooms), and track RSVPs. Assist in developing meeting agendas, collect materials from presenters, and handle session follow-up, ensuring a smooth attendee experience- Create and analyze surveys while maintaining searchable data repositories: Set up polls and surveys in Alchemer as needed, document and save results, and organize meeting notes, agendas, and poll results in Box to ensure they are consistent and easily searchable- Foster engagement through social platforms by driving interaction and posting events: Keep peer group rosters updated, post upcoming meetings and events, and encourage member participation and interaction in community pages and other social sites- Collaborate with team leads to ensure best practices and assist in onboarding new members: Coordinate with APGLs to ensure consistent practices, onboard new members by updating statuses and sending onboarding emails, and support the sales process by identifying potential sponsors and tracking sponsor opportunities.