Alex Jin

Machine Learning Engineer & Data Scientist in AI/ML, Autonomy and Robotics, ex-Apple, Zoox(Amazon), Meta, Google

Role
Data Scientist at ServiceNow
Location
Sunnyvale, CA, US
LinkedIn followers
500 followers
Information TechnologyView LinkedIn profile

About Alex Jin

Demonstrated 10+ years track record of success in machine learning, data science, technical project management in several major tech firms > PhD/MS in Information System (Data Science)+ MBA from Peter Drucker School of Management + BA in Communications

Experience

  1. Data Scientist

    ServiceNow

    Sep 2024 — Present · Seattle, WA, US

    Lead AI-driven discovery analysis and opportunity identification to support long-range cloud infrastructure planning and optimize platform-level decision-making.Designed a parallel AI forecasting pipeline using ARIMA, RNN, Bayesian models, and LSTM, improving scalability and predictive accuracy for capacity demand.Conduct A/B testing, hypothesis generation, and statistical experiment evaluation to validate model impact and quantify improvements in forecasting efficiency.Collaborate cross-functionally with engineering, product, and analytics teams to convert insights into actionable engineering decisions aligned with topline business metrics.Build scalable ML solutions using Python, R, PyTorch, TensorFlow, Spark, Hive/Hadoop, MySQL, Scala, enabling analysis over large-scale infrastructure datasets.Perform advanced opportunity analysis, causal inference, and trend detection to recommend capacity optimization strategies.Deliver BI and visualization support using Tableau, internal tools, and ServiceNow dashboards to communicate insights to both technical and non-technical stakeholders.Conduct profiling, unit testing, code quality checks, and data validation to ensure reproducibility and model robustness.Demonstrate strong stakeholder management—clarifying requirements, aligning priorities, and communicating insights in a clear, non-technical, business-focused manner.

Education

  • California State University, Northridge

    Communication Studies BA, Communication and Media Studies

  • Claremont Graduate University

    Master of Science - MS, Information System Technology - Data Analytics

    2019 — 2020

  • Santa Monica College

    Associate's degree, Speech Communication and Rhetoric

    2008 — 2010

  • Drucker School of Management

    Master of Business Administration (MBA), Concentrated in Corporate Strategy

    2015 — 2017

  • Claremont Graduate University

    Doctor of Philosophy - PhD, Information Systems, Data Science

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Alex Jin — Data Scientist at ServiceNow in Sunnyvale, CA, US | Unifers