Alex Israel

Role
Customer Success Manager at Hearth
Location
Cleveland, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Alex Israel

Experienced Customer Success Manager whose primary focus is to advise/consult with home…

Experience

  1. Customer Success Manager

    Hearth

    Oct 2022 — Present

    Manage entire customer post-sales lifecycle to ensure multi-product activation along with customer-specific desired outcomes including on-boardings, quarterly business reviews (QBRs), up-sells, sales trainings, etc. Ensuring consistent and effective multi-product activation to ensure strong customer retention metrics.

Education

  • John Carroll University

    Business Management/ HR

    2015 — 2019

  • Regent's University London

    Bachelor’s Degree, Business, Management, Marketing, and Related Support Services

    2017

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Alex Israel — Customer Success Manager at Hearth in Cleveland, OH, US | Unifers