Alex Inkster
Building Scalable SaaS Growth Motions from the Ground Up | Helping Teams Do More with Less & Keep Customers Coming Back
- Role
- Senior Manager Customer Success at Everywhere Communications
- Location
- Chicago, IL, US
- LinkedIn followers
- 500 followers
About Alex Inkster
With a wealth of experience in Customer Success, Implementation, and Support, I’ve built and led teams from the ground up across both startup and mid-stage SaaS companies. From scaling post-sale operations to increasing retention by double digits and driving 150% ARR growth, I’m passionate about solving complex problems with thoughtful processes and cross-functional collaboration. Whether I’m guiding enterprise clients, coaching teams, or presenting growth metrics to the board, I bring a mix of strategic thinking, empathy, and execution. I’m always looking for opportunities where I can build, lead, and make a meaningful impact.
Experience
Senior Manager Customer Success
Nov 2025 — Present · Chicago, IL, US
Education
Western Michigan University
Bachelor of Fine Arts (BFA), Film, Media and Video / Creative Writing
2005 — 2009
Skills
- Film Editing
- Illustrator
- Zendesk
- Sales Operations
- Customer Service
- Microsoft Excel
- Final Cut Pro
- Salesforce.com
- Data Analysis
- Graphic Design
- Marketing
- Marketing Strategy
- Hd Video
- Gooddata
- After Effects
- Motion Graphics
- Google Analytics
- Photoshop
- Data Entry
- Film
- Photo
- Film Production
- Social Media
- Intercom
Find verified contacts for anyone on LinkedIn
Unifers gives sales teams verified emails and direct dials, enriched profiles, and outreach that lands in the inbox.
Free plan included · No credit card required
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.