Alex Hunter
- Role
- Program Manager, Rcs Patient Financial Services at Indiana University Health
- Location
- Fort Wayne, IN, US
- LinkedIn followers
- 500 followers
Experience
Program Manager, Rcs Patient Financial Services
Nov 2019 — Present · Indianapolis, IN, US
Operations lead for implementation of 9 workflows in IDX (physician billing and accounts receivable system) to exception-based task routing platform Enterprise Task Manager (ETM) over 18-month period, impacting over 700 users across the health system. Supported all project activities, including design, build, testing, training, go live support/QA, communication plans, and reporting\\\\n Led conversion of over IDX users from legacy DOS version to web-based platform with improved UI and functionality\\\\n Primary subject matter expert/system lead for all ETM enhancements and ongoing user management\\\\n Provide coaching to team members on best practices for Microsoft Excel, such as pivot tables, power query, conditional functions, and vlookup\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
The Ohio State University Fisher College of Business
Master of Business Administration (MBA), Operations
2014 — 2016
University of Saint Francis
Bachelor, Business Administration
2005 — 2009
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