Alex Hillier
Network & Connectivity Product Manager @Claranet
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WORK HISTORY
Network & Connectivity Product Manager @Claranet
Responsible for overlay Network Solutions – Managed WAN, SD-WAN and the underlying supporting connectivity products.• Full product lifecycle management of network product portfolio including ideation, new development, in and end of life management.• Create strategic product visions to help support the business needs and key initiatives.• Produce product roadmaps and project views that help support a clear strategy.• Managing cross-functional teams design and develop new products & solutions working with internal and external project teams.• Working closely with our proposition, marketing, sales, engineering and our partners to develop content and campaigns to support our go-to-market proposition strategy.• Support sales communities in winning new and retaining existing business through product training, customer meetings and general opportunity contribution.• Financial analysis and reporting of products to track revenue, profit margin and average cost to deliver.• Continual competitive analysis through the monitoring of product performance metrics coupled with industry innovations, trends and competition research.• Create and maintain product documentation such as service level agreements, pricing tools, service descriptions and sales enablement content.• Contribute to the wider team performance driving new ideas, efficiency and process improvement.
EDUCATION
De Montfort University
Bachelor of Arts (BA), Design Management and Innovation
SKILLS
ABOUT ALEX HILLIER
With over 15 years telecoms experience in various project, operational and product roles. Skills in Networks, Connectivity and Unified Comms. Strong leadership and product management professional. ITIL and Prince2 Practitioner qualified.
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