Alex Graber
Customer Success Manager with Flock Safety
- Role
- Regional Customer Success Manager at Flock
- Location
- Waukesha, WI, US
- LinkedIn followers
- 500 followers
Customer/Client ServiceView LinkedIn profile
Experience
Regional Customer Success Manager
Aug 2023 — Present
Education
Cardinal Stritch University
Bachelor of Science (B.S.), Management
2015 — 2017
South Milwaukee High School
Diploma, High School Diploma
2009 — 2013
Milwaukee Area Technical College
Associate of Arts and Sciences (AAS), Supervisory Management
2013 — 2015
Skills
- Customer-Focused Service
- Documentation
- Active Learning
- Creative Problem Solving
- Emergency Procedures
- Independent Thinking
- Phone Etiquette
- Question Answering
- Team Leadership
- Confidentiality
- Leadership
- Priority Management
- Switchboard Operator
- Strategic Thinking
- Positive Employee Relations
- Data Entry
- Public Speaking
- Supervisory Skills
- Professional Ethics
- Management
- Team Building
- Records Management
- Staffing Coordination
- Critical Thinking
- Interpersonal Communication
- Project Management
- Handle Multiple Priorities
- Emergency Call Taking
- Team Motivation
- Scheduling
- Computer Aided Dispatch
- Paging
- Independent Projects
- Team Coordination
- Prioritize Workload
- Customer Service
- Conflict Resolution
- Team Facilitation
- Environmental Services
- Following Up
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