Alex Galkin

About Alex Galkin

Over 20 years of product design experience. Aspirations: leadership over management, creativity over status quo. Values: consumer-centric vision, systematic approach, ability to listen, small business ownership. Strengths: diverse portfolio, team building, design thinking, design operations and management. Weakness: I want to make the world a better place. Biggest fear: unfulfilled potential. Inspired by: empathetic people in all walks of life.

Experience

1. Sr Director, Ux Design

   Charter Communications

   Mar 2022 — Present · Denver, CO, US

   Re-imagined and re-designed Spectrum Contact Center technology experience• Established Spectrum employee-facing products team and directed full-cycle product design• Directed all product design initiatives with design thinking in mind • Managed re-design of core digital products for Customer Operations and Field Operations • Led “research first” company-wide product development initiatives• Took active part in updating Charter’s design system• Managed design of Charter’s corporate website from discovery to launch• Directed technology assessment and re-design of company intranet• Focused on establishing leadership culture (\"autonomy, mastery, purpose\") in Spectrum Agency

Skills

• User Interface Design
• Business Development
• Strategy
• Digital Marketing
• Digital Strategy
• Copywriting
• Web Design
• Creative Direction
• Css
• User Experience
• Advertising
• Product Development
• Marketing
• Mobile Devices
• Hiring
• SEO
• Art
• Social Networking
• Corporate Branding
• Digital Media
• Online Advertising
• Brand Development
• Integrated Marketing
• Email Marketing
• Interactive Advertising
• User Experience Design
• Online Marketing
• Interactive Marketing
• Graphic Design
• Scrum
• Social Media
• Entertainment
• Creative Strategy
• Leadership
• Television
• Mobile Marketing
• Social Media Marketing