Alex Edmiston
Principal Analyst - ServiceNow ITSM & HRSD @ Red Hat
- Role
- Principal Analyst at Red Hat
- Location
- Raleigh-Durham-Chapel Hill, NC, US
- LinkedIn followers
- 500 followers
About Alex Edmiston
Decisive thinker with demonstrated ability to quickly analyze key business needs as well as envision and execute user-focused strategies.Global experience developing business cases, implementing and maintaining ServiceNow HRSD & ITSM modules, designing mobile and web applications, gathering requirements, and managing projects across Engineering and Operations.Presented at the ServiceNow Knowledge Conference and various ServiceNow User Groups
Experience
Principal Analyst
Sep 2023 — Present · Raleigh, NC, US
Education
North Carolina State University
B.S., Business Administration - Supply Chain & Operations Management | Spanish Minor
2015
Skills
- Time Management
- Customer Service
- Microsoft Excel
- Data Analysis
- Spanish
- Supply Chain Management
- Microsoft Visio
- Sql
- IT Service Management
- Servicenow
- Itil
- Leadership
- Benchmarking
- Software Development Life Cycle (Sdlc)
- Service Catalog
- User Experience
- Squarespace
- Business Process Improvement
- Public Speaking
- Data Privacy
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