Alex Dushaj
Information Technology Specialist
- Role
- IT Specialist at Veterinary United
- Location
- Utica, MI, US
- LinkedIn followers
- 500 followers
Experience
IT Specialist
Feb 2022 — Present
Install desktops, portable computers, peripherals, and software products for networkedand standalone environments• Detect, diagnose, research solutions, and resolve desktop and portable computersoftware and hardware failures• Traveled to and Installed all IT related equipment, as well as troubleshoot issues at for Veterinary United• Oversaw virtualization environment, deploying and managing virtual machines usingVMware and Hyper-V.• Analyze and assess customer service requests and provide prompt technical solutions• Conduct IT audits as assigned, in compliance with policies governing the administration,utilization, and acquisition of desktop and portable computer products• Configured and maintained server systems running Windows Server• Utilize trouble-ticketing software for opening/updating/closing tickets in a timely andappropriate manner• Collaborated with cross-functional teams to plan and execute IT projects within budgetand timelines.• Managed network infrastructure, including routers, switches, firewalls, and VPNs• Provide technical support for employees/staff assigned to all locations as required• Educating employees/staff about network security and best practices for computerusage• Perform software and hardware upgrades and installations involving multiple computers,printers, multi-printers, and peripherals
Education
Walsh College of Accountancy and Business Administration
Bachelor of Business Administration (B.B.A.)
2010 — 2012
Skills
- Underwriting
- Financial Risk
- Credit
- Loans
- Mortgage Underwriting
- Mortgage Lending
- Customer Service
- Finance
- Analysis
- Risk Analysis
- Ratios
- Microsoft Office
- Technology
- Insurance
- Bilingual
- Credit Analysis
- Loan Origination
- Risk Management
- Refinance
- Microsoft Excel
- Salesforce.com
- Elite Client Service
- New Home Purchase
- Mortgage Insurance
- IT
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