Alex Crawford
Business Advisor @Zillow
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WORK HISTORY
Business Advisor @Zillow
Atlanta, GA, US
EDUCATION
Auburn University
Bachelor of Arts - BA
SKILLS
ABOUT ALEX CRAWFORD
Customer Success Leader with 10+ years driving SaaS adoption, enterprise account growth, and client retention. Proven track record managing complex accounts, building strategic partnerships, and delivering measurable business impact. Skilled at designing and executing customer success strategies, including onboarding, training, performance management, and strategic account planning. Passionate about optimizing the customer journey, driving expansion and upsell opportunities, and increasing lifetime value.Adept at partnering with executive stakeholders to deliver value, strengthen client relationships, and scale enterprise accounts. Recognized for driving retention, growth, and operational excellence in fast-paced SaaS and professional services environments.
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