Alex Clay
IT Manager @Elecomm Ltd
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WORK HISTORY
IT Manager @Elecomm Ltd
ABOUT ALEX CLAY
With over 13 years of experience in IT and networking, I currently serve as IT Manager at Elecomm Ltd, overseeing a dedicated team and ensuring high-quality service delivery. I specialize in leadership, CCNA-level networking, and Windows-based Level 2 and 3 support. Passionate about driving operational excellence, I aim to align technology solutions with organizational goals to enhance efficiency and client satisfaction. My commitment to fostering collaboration and maintaining service standards reflects the values of innovation and reliability that Elecomm Ltd upholds. At Elecomm Ltd, I lead IT operations, manage a small team, and oversee both internal and external fault resolution. By handling networking and Windows support calls, I contribute to resolving complex technical challenges within agreed SLAs. My background as IT team leader and network engineer enables me to ensure seamless project completion and maintain robust infrastructure, thanks to my expertise in network systems, architecture, and security.
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