Alex Carr
Customer Success Manager, Emea @Verint
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WORK HISTORY
Customer Success Manager, Emea @Verint
EDUCATION
University of Sunderland
Bachelor’s Degree, Business and Marketing Management
ABOUT ALEX CARR
Experienced Customer Success Manager, currently in a SaaS/Tech Enterprise Customer Success role for Verint Systems.Skilled in proactive CS work, growth minded with a history of expanding client portfolios via effective upselling / cross-selling through consultative sales and customer relationship strategies.Accomplished and comfortable with effective success planning and strategic account management leading to retentions, growth, advocacy and value realisation.Other info:7+ Years of experience with enterprise customer relationship management; onboarding, retention, account manager responsibilities, contracting, cross/up selling, customer advocacy.Background in sales and marketing with full sales cycle experience.People management experience includes managing Customer Success Managers, Sales Team Leaders & Sales/Marketing Teams.
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