Alex Buttice
Senior Implementation Manager @Culture Amp
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WORK HISTORY
Senior Implementation Manager @Culture Amp
Customer Success Professional - CS Coach & Implementation Manager (driving activation)- Project management- Strategy delivery- Improving organisational culture- Building fair and equitable performance processes- Implementation (Ensuring first time to value to guarantee adoption and drive GRR)- Enablement (Onboarding at scale and 1-1 of new tech platforms and practices)- Coaching (1-1 and at scale)- Training (1:many & 1-1 training facilitation)- Implementation kick-off & delivery- Strategy reviews (helping to build adoption plans and taking action)
EDUCATION
University of West London
Bachelor of Music - BMus, Music Performance & Recording
University of West London
Cert HE, Popular Music performance
University of West London
Master of Arts - MA, Music & Record Production
ABOUT ALEX BUTTICE
Customer Success Coach and Implementation Manager, in the digital-led space for the SaaS/New Tech industry - responsible for customer/product activation and initial/continued product and time to value realisation.Experienced premium memberships renewals and Senior Account Executive in the events & sports hospitality industry. Managing 800+ premium members including an exclusive A La Carté dining, seasonal membership lounge for some of the biggest corporates and highest net worth individuals. I have been heavily involved in new business start-up in the hospitality industry. During this time, contributing in turning the business, to a limited company with an annual turnover of £250k in its first full year.I am a Music Producer and hold both Bachelors and Masters degrees’ in this area of study. I am tech savvy with music software and hardware and enjoy learning new interactive technologies in music but also beyond. I have a keen interest in teaching and enjoy being able to nurture a learning environment that is efficient and effective.
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