Alex Avila
Senior System Engineer Team Lead
- Role
- Senior System Engineer Team Lead at Unisys
- Location
- College Station, TX, US
- LinkedIn followers
- 500 followers
About Alex Avila
With over 25 years of work experience in the IT industry, I am a Windows/VMware Engineer at Unisys, where I provide third-level support for Windows, vSphere and (Dell, HP & Cisco UCS). I am passionate about delivering innovative and reliable cloud and network solutions that meet the needs and expectations of our clients. I am always eager to learn new skills and update my knowledge. I value collaboration, communication, and customer satisfaction and I strive to contribute to the mission and culture of Unisys with my diverse perspectives and experiences.In addition to my current role as a Windows/VMware Engineer, I am also a team leader for the HyperConverged Support Services team, which offers proactive technical services and administrative activities to our clients. As a Sr. Engineer, I develop a sound knowledge of the client environment over time, enabling me to act as a consultation point for the Unisys Service Delivery and Sales organizations. I also provide an escalation point for complex technical issues associated with client-specific, customized solutions. I leverage my skills in cloud administration, network administration, and VMware to provide high-quality service and support to our clients.
Experience
Senior System Engineer Team Lead
Nov 2019 — Present
Provide Systems Engineer Support for various clients in unique network configurations. Support and maintain Windows Servers across 3 Data Centers and also serve as a Subject Matter Expert for the direct client assigned to support.
Education
MicroComputer Technology Institute
Associate's degree, Computer Systems Occupational Technologies
1993 — 1994
Skills
- Active Directory
- Windows Server
- Servers
- Vmware
- Dns
- Data Center
- Disaster Recovery
- Network Administration
- Vmware Esx
- Citrix
- System Administration
- Dhcp
- Microsoft Exchange
- Tcp/Ip
- Vpn
- Troubleshooting
- Operating Systems
- Vmware Infrastructure
- Cluster
- Integration
- Computer Hardware
- System Deployment
- Vsphere
- Windows
- Virtualization
- Technical Support
- Hardware
- Visio
- Information Technology
- Hp
- Itil
- Windows 7
- Windows Xp
- Domain Name System (Dns)
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