Alex Arvidsson
Capacity Tracker Regional Transformation Lead - Digital Solutions (Nhs Band 8b) @North Of England Commissioning Support
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WORK HISTORY
Capacity Tracker Regional Transformation Lead - Digital Solutions (Nhs Band 8b) @North Of England Commissioning Support
Durham, GB
Capacity Tracker, endorsed by DHSC & NHSE, is a national digital insight tool that enables Adult Social Care providers to quickly & easily share critical information in real-time – including bed availability; workforce capacity; vaccination uptake - allowing the Government & the NHS to have detailed insight across the sector.As Regional Manager, I support the embedding and the engagement of CT across Health & Social Care organisations within the Midlands and SW: 18 ICBs; 39 LA\'s; 63 Trusts.• Chaired Regional Forums; optimised relationships & collaborated with national/regional influencers (DHSC, NHSE, ADASS, LGA, CQC, Care Associations) driving forward nationally agreed changes.• Promoted CT to senior system leaders/discharge leads (inc ICS/UEC Leads, SCCs, Discharge Hubs & Frontrunner Programmes) as a key strategic tool to manage system pressures.• Strong partnerships developed with ICBs/LAs/Trusts to embed/sustain CT as a BAU tool.• To maximise system benefits & to improve efficiencies, kept commissioning leads abreast of performance & made key recommendations for next steps.• Used National System Champion Calls, drop-ins & 121s to demo key reports.• Presented at Regional Discharge Summits, Care Showcase Events & provider forums.• Delivered CT National Discharge & Provider training webinars.• Revamped the content & team delivery of CT national training webinars.• Created training materials/support packs, content for national comms to drive engagement.• Sourced case studies, demonstrating CT value.• Horizon scanning/Regional SWOT• Created Team Project Delivery Plans with risk mitigations• Contributed to Product Improvements.• Trained NHS Band 6-8 staff• Contributed to CT-DHSC Contract Reviews.• Increased CT commercial opportunities (APIs; surveys).• Increased CT user counts & positively influenced engagement• Increased provider uptake (reducing the risk of enforcement fines)• Ensured CT wording was added into more LA-provider contracts.
EDUCATION
Downside School
A-Levels & GCSEs
University of Plymouth
Bachelor of Science (BSc), International Tourism & Business Management
ABOUT ALEX ARVIDSSON
Hello! My name is Alex; delighted to meet you! Highly reliable, adaptable, self-sufficient and a resourceful candidate; demonstrating a positive flexible approach to achieve organisational targets. A multi-linguist, with a Bachelor\'s Degree in Business Management and 15 years of proven senior experience across different sectors (including Digital Solutions; Health & Social Care; Commissioning; Insurance; Global Learning & Development; Luxury Retail; Marketing & Sales) with a plethora of awards and promotions achieved. KEY SKILLS: • Languages: Fluent in English, Swedish, French, & Farsi. • Strong Stakeholder Management: Optimised & sustained strong senior relationships at a regional/national level. • Engagement: Proven track record of boosting regional engagement & commercial opportunities, whilst ensuring stakeholders are maximising system benefits & increasing efficiencies. • Project Management: Proven track record of managing large-scale projects/events with excellent outcomes and margins; overcoming obstacles & mitigating risks. • Delivering system and transformational change at pace (evidenced by my latest role). • Data Analysis & Manipulation: regularly presented to key stakeholders at regional/national level. • Successfully leading & managing teams in delivering business objectives; comfortable with a wide variety of people management tasks & roles- Highlights include: travelling to London/Madrid/Paris to upskill Cigna/HF/APPCO staff; presenting on National/Regional calls to senior health & social care system leaders; co-managing 250 staff at a call centre & leading a team of 15 agents to national D2D sales records. • Customer Retention: maximised economies of scale - implemented a client retention programme at Cigna HL & A Europe - saving the Insurance giant £850k. • Direct Sales: developed from a sales rep to upper management within a short time frame; raised £150k for Charity within 6 months; managed product campaigns; was ranked 3rd best salesman for APPCO (a world leading direct sales marketing company). • Training SME: enhanced the national CT training (content/delivery) for the department - generating high attendance & excellent feedback. • Comms: sourced/developed new case studies to demonstrate value; created DHSC-approved national comms for discharge teams/commissioners to improve efficiencies and to boost provider engagement.
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