Alex Anaya
- Role
- Customer Success Renewals at CDW
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
Experience
Customer Success Renewals
Jan 2023 — Present
Facilitate the renewal process between customers and providers to ensure timely renewal of services that are tailored to their needs- Manage opportunity Pipeline and forecast for assigned set of accounts- Serve as an escalation point for all renewal issues that affect the customer\'s retention and drive execution of risk mitigation- Identify customer upsell and expansion opportunities- Conduct regular cadences, quarterly and annual customer success reviews to ensure customers get the most value out of their service
Education
Metropolitan State University of Denver
Bachelor of Science - BS, Marketing
2016 — 2018
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