Alex Aleixo
Senior Business Analyst @NTConsult
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WORK HISTORY
Senior Business Analyst @NTConsult
Currently providing business analysis services for a leading mortgage insurance company in the U.S, supporting complex end-to-end initiatives that enhance operational efficiency, regulatory compliance, and customer communication. Acting as the bridge between global stakeholders and technical teams to deliver high-impact solutions.Leading backlog management, user story creation, and acceptance criteria definition for enterprise-level projects.Facilitating detailed requirements gathering, documentation (SRS, UAT scripts), and impact analysis across cross-functional teams.Supporting integrations with external data sources (e.g, MARI, FDIC, NCUA, D&B) for automated risk assessment during Lender Onboarding.Conducting solution confirmation sessions, workshops, and daily standups with international stakeholders ( U.S mainly ).Performing API discovery and technical coordination with Compliance and IT teams for regulated environments.Supporting end-user testing (UAT), functional validations, and test plan execution.Managing Jira boards, grooming backlog items, and tracking progress for Agile delivery.Creating business artifacts including process flows, user stories, test cases, and meeting minutes.Delivering clear and concise communication to bridge business and technical perspectives.Technologies & Tools:Jira, YouTrack, Confluence, Agile/Scrum, Camunda, PowerPoint, Excel, SQL, MS Teams
EDUCATION
Universidade Cruzeiro do Sul
Post Degree
Universidade Cidade de São Paulo
Bachelor's degree
ABOUT ALEX ALEIXO
Business Analyst | Product Owner | Supply Chain & Financial Services | Process Optimization | Customer Communications | U.S. Remote & Global Projects I am a results-driven Business Analyst & Product Owner with a passion for translating complex business needs into efficient, scalable solutions. With a background in supply chain management, financial services, and customer communications, I specialize in optimizing processes, enhancing user experiences, and driving digital transformation initiatives. What I Bring to the Table: End-to-End Business Analysis & Product Ownership – From gathering requirements and defining user stories to backlog management and stakeholder engagement. Process Improvement & Automation – Identifying inefficiencies, streamlining workflows, and implementing technology-driven enhancements. Customer-Centric Solutions – Enhancing communication strategies and self-service platforms to improve customer experience. Data-Driven Decision Making – Utilizing SQL, ETL processes, and analytics to derive actionable business insights. Cross-Functional Collaboration – Bridging the gap between business teams, IT, and developers to ensure seamless project execution. My Experience: I have worked on global projects in the mortgage insurance, financial services, and supply chain industries, collaborating with cross-functional teams in North America, Latin America, and Europe. My expertise includes: Servicing Transfers & Loan Operations – Supporting business rules, compliance, and process automation. Enterprise Customer Notifications – Standardizing and automating customer communications across order-to-delivery workflows. Supply Chain Planning & WMS – Enhancing demand planning, inventory tracking, and logistics visibility. Let’s Connect! I’m always open to networking with professionals who are passionate about business analysis, process optimization, and digital transformation. If you\'re looking for someone to help translate business challenges into real-world solutions, let’s chat!
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