Alison Lewis

About Alison Lewis

I’m a healthcare operations leader with experience building, stabilizing, and scaling administrative and clinical support operations across acute, residential, and outpatient environments.My background is centered on enterprise healthcare operations—designing and implementing the systems that allow organizations to operate efficiently, compliantly, and at scale. I partner closely with executive teams, physicians, and operational leaders to translate strategy into clear workflows, standardized processes, and sustainable operating structures.Across practice administration, program operations, and care delivery support, my work has included- Building operational infrastructure from the ground up, including policies, procedures, staffing models, and documentation standards- Supporting physician and medical director leadership through practice operations, provider lifecycle coordination, and scheduling optimization- Leading EMR and CRM implementation and optimization efforts (Epic, NextGen, Kipu, Salesforce) to improve documentation quality, reporting, and workflow consistency- Strengthening regulatory and accreditation readiness through policy development, audit preparation, and compliance‑aligned operational design- Driving cross‑functional collaboration and change management to improve efficiency, accountability, and performanceI’m known for bringing structure to complex environments, creating clarity where processes are fragmented, and helping organizations move from reactive operations to intentional, scalable systems—without losing sight of quality or operational integrity.I’m most effective in roles focused on internal operations, administrative leadership, and system‑level improvement, and I’m particularly interested in opportunities where operational excellence, governance, and long‑term sustainability are core priorities.Memberships: ACHE | APHALet’s connect! Or email me at a••••••••@gmail.com

Experience

1. Practice Administrator

   Vituity

   Dec 2025 — Present · Laguna Niguel, CA, US

   As a Practice Administrator, I support our medical directors, physician partners, and advanced providers by overseeing daily operations, financial workflows, compliance requirements, and provider support functions. I serve as the primary liaison between Vituity and hospital leadership, ensuring smooth practice operations, strong communication, and a consistent, patient-centered experience.Key Responsibilities:• Act as the operational administrator for the practice and point of contact for hospital C-Suite, nursing leadership, and Vituity support teams.• Provide executive support to the Site Medical Director and assist in meeting contractual and operational expectations.• Oversee financial workflows including stipends, reimbursements, timecards, and payroll coordination.• Serve as super user for Vituity and hospital systems, supporting provider access and troubleshooting.• Manage provider recruiting, onboarding, credentialing, and ongoing compliance with hospital and Vituity requirements.• Coordinate day-to-day office operations, meeting logistics, supply needs, and internal communication.• Track and report key operational and financial data to support performance improvement.• Support scheduling coordination to ensure adequate clinical coverage.• Facilitate practice programs including Quality/Performance Improvement, Patient Experience, and Operations Meetings.• Oversee medical records tasks, charge capture workflows, and communication with Revenue Cycle Management.• Serve as the HR liaison for roster accuracy, policy adherence, and orientation materials.• Assist with developing and maintaining practice policies and procedures.

Education

• Saddleback College

  Associate of Arts in Economics

  2016

• The George Washington University

  Master of Public Health, Health Informatics & Analytics

  2023

• UC Irvine

  Bachelor of Arts in Public Health Policy, Minor in Management

  2018