Alessio G.
Director, Platform Experience and Analytics (Km) @CIBC
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WORK HISTORY
Director, Platform Experience and Analytics (Km) @CIBC
Toronto, ON, CA
EDUCATION
Università degli Studi di Firenze
Master of Journalism
Università degli Studi di Firenze
Master of Arts (MA)
SKILLS
ABOUT ALESSIO G.
As Director of Platform Experience and Analytics at CIBC, I bring years of expertise in ML/AI, generative AI, and digital transformation. My work focuses on delivering scalable, innovative solutions that empower employees and streamline operations. At CIBC, I spearheaded an award-winning generative AI chat solution that leveraged OpenAI\'s LLM in a RAG architecture, significantly improving knowledge retrieval and workflow accuracy. Through strategic product management and data migration initiatives, my team successfully doubled internal knowledge base adoption while achieving substantial cost savings. With a passion for operational efficiency and cutting-edge technology, I combine advanced analytics and collaborative leadership to drive measurable outcomes that align with organizational goals.
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