Alessio Naji-Sepasgozar
Supplemental Instruction Leader @ University of Houston-Downtown | Full-Stack Development
- Role
- Mobile Expert at T-Mobile
- Location
- Richmond, TX, US
- LinkedIn followers
- 500 followers
About Alessio Naji-Sepasgozar
At the intersection of technology and leadership, my role as a Supplemental Instruction…
Experience
Mobile Expert
Aug 2019 — Present · Houston, TX, US
Manages a team of technicians to diagnose and repair issues with phone hardware and software systems.Oversees hardware repairs in a rapidly changing technological environment while maintaining a customer satisfaction rate of 97%.Awarded Salesperson of the Year in 2022 by using sales data to predict customer trends.Directs and trains new employees, resulting in a 46% decrease in turnover rate.
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