Alessandro Turra
Infrastructure after Sales Manager @Technogym
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WORK HISTORY
Infrastructure after Sales Manager @Technogym
In the After Sales area, I personally deal with-Hierarchical management responsibility of 14resources (4direct and 10 indirect):• Spare parts owners (in terms of spare parts catalogue and master data management) reports to me• Technical documentation owners (Technical Service Manual, Service web portal Management, installation requirements and any other document that must be prepared by the After Sales) reports to me• Technical training team leader reports to me• International Technical Support team ( 1 team leader; 4 Mechanical-Electronics specialists; 3 Software-Cloud specialists) reports to me - Management and responsibility of the interface with R&D for each re-release of new products and management of technical changes- Project management for the entire After Sales Technical infrastructure Area- Realization of functional projects with the Quality and Logistics departments and IT to improve company performances- Management and check of all Technical Issues on the market through my International Technical Support team
EDUCATION
Università di Bologna / University of Bologna
Mechanical engineer, Ingegneria meccanica
SKILLS
ABOUT ALESSANDRO TURRA
Experienced Manager with proven work experience in Big Companies in the sector. Expert in Team Building, Time Management, R&D Project Management, Team Leadership, Product Development, Human Resources Management and large knowledge of After Sales Procedures and Infrastructures. Strong project and program management skills based on a mechanical engineering mindset developed during the degree in Mechanical Engineering at the University of Bologna.A long experience in IT project development and After Sales systems completes the profile
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