Alessandra Walsh

About Alessandra Walsh

I am a results-driven, tri-lingual Sales and Major Account Manager with extensive experience in managing high-volume accounts and nurturing client relationships. With a proven record of driving revenue growth by providing exceptional customer service and engagement, I consistently exceed sales goals while enhancing client satisfaction.Strengths and Expertise• Revenue Growth: Expertise in identifying and capitalizing on new revenue opportunities, and is known for delivering consistent growth through tailored strategies and client-focused solutions.• Client Relationship Management: Skilled in building relationships with clients and ensuring service excellence and satisfaction that enhances retention and loyalty.• Analytical Acumen: Proficient in applying well-honed analytical skills to assess revenue trends, markets and competition to develop targeted strategies. • Budgeting & Forecasting: Experienced in managing budgets and forecasting sales, utilizing market analysis to provide a foundation for decision-making.• Custom Solutions: Committed to understanding customer priorities and industry standards to develop solutions that resonate with customer needs and foster collaborative partnerships. I am passionate about delivering exceptional service while strategically driving revenue. As a dedicated sales professional, I am focused on elevating client relationships, boosting revenue and promoting business success.

Experience

1. Major Account Manager

   WIN Waste Innovations

   Jan 2025 — Present · Portsmouth, NH, US

   As Major Accounts Manager with Win Waste Innovations, I specialize in providing waste removal and recycling services tailored to the diverse needs of clients across sectors including property management, rentals, supermarkets, restaurants and manufacturing. With a portfolio ranging from $5K -$24.5K, I excel in delivering exceptional service and developing partnerships with proactive account management. • Improve service and grow revenue by identifying opportunities where I can enhance services, leading to increased client satisfaction and revenue. • Manage client relationships with open lines of communication and collaborating with the client to gain an in-depth understanding of their needs and priorities. From there I design and implement tailored solutions customized to their operational requirements, enhance their services and maximize our value. • Organize quarterly client engagement events to foster client relationships, enhance communication and increase client retention.• Manage and negotiate contracts and service agreements with clarity, in compliance with regulations and policies, and to benefit to both the client and the company.• Communicate proactively with clients, keeping them informed of service updates, addressing their concerns promptly and ensuring a high level of service quality.

Education

• St. Ignacio of Loyola University

  Bachelor of Technology - BTech, Integral Communications & Marketing

  2013 — 2016

• St. Ignacio of Loyola University

  Associates, International Business Management

  2011 — 2013