Alessandra Silvestre Ferrari

Administrator @Bridgewater Community Healthcare Nhs Foundation Trust

To provide personal administration and secretarial support for the team to ensure smooth and efficient running of therapy services. To maintain a high professional standard in terms of the performance of duties and in terms of general conduct, including maintaining confidentiality. To prioritise workload to meet agreed timescales. To collate data, analyse and present management information for clinical audit and generate reports using appropriate office applications. Competent in use of MS office, working with information database systems including MS Excel, Spreadsheets, performing and analysis of Statistical Data. Competent in use of systems Lorenzo, Mosaic and S1. To act as a pivotal link of the department for all staff. To maintain effective filing and archiving system. To maintain health electronic patient records. Process referrals in to and out of the service on health electronic systems. To act as receptionist as and when required. To assess and action information received, using own initiative and to refer on to appropriate individual if necessary. To be able to communicate effectively and professionally both on the telephone and face to face with patients, and other professionals. To be responsible for sourcing, ordering, and auditing of resources.