Alesha Riley
Process Improvement Consultant at Equifax
- Role
- Process Improvement Consultant at Equifax
- Location
- Atlanta, GA, US
- LinkedIn followers
- 500 followers
About Alesha Riley
Career Business Process Analyst, recognized for her experience in Lean Six Sigma methodologies, Agile framework, quality management, standardization of work, project management, customer experience, and robotic process automation. Throughout her academic and professional career, she has conducted a wide array of projects where she has met stakeholders needs by implementing new processes to eliminate waste which then increased customer and company value. Measure success through key performance indicators that result in time and cost savings. Leveraged Service Cloud to create email communication journeys that provide customers with relevant business information. Value Offered: Data Analytics Lean Six Sigma Green Belt Agile Scrum Methodology Process Documentation (Visio and Blueworks) Process Improvement Robotic Process Automation UiPath Forecasting Analysis Service Cloud (Salesforce) Quality Management Operation Excellence Performance Metrics Stakeholder Management Visualizations and Dashboards
Experience
Process Improvement Consultant
Sep 2019 — Present · Atlanta, GA, US
Specialist that serves as a consultant for the Business Care Team by developing strategies to create efficiencies in processes by way of which robotic process automation. My role also consist of managing daily and monthly reports for the department.
Education
Northeastern University
Master of Science - MS, Business Analytics
2017 — 2018
Spelman College
Bachelor of Arts - BA, Psychology
2011 — 2014
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