Alendra Agnihotri
Project Manager - Information Services @Bay Cove Human Services
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WORK HISTORY
Project Manager - Information Services @Bay Cove Human Services
Boston, MA, US
Lead and manage information services projects that enhance the delivery of behavioral health and human services throughout Massachusetts.Design and implement strategic initiatives that align with organizational goals, focusing on technology solutions that improve service outcomes for individuals with mental health and substance use disorders.Oversee a team of IT professionals and collaborate with cross-functional departments to ensure seamless integration and execution of project deliverables.Manage project lifecycles from conception through completion, including scope definition, budgeting, scheduling, and risk management.Utilize project management methodologies to ensure projects are delivered on time, within scope, and budget, achieving high levels of stakeholder satisfaction.Develop and maintain relationships with vendors and stakeholders to support project objectives and enhance service capabilities.Conduct regular project reviews and adjust strategies as necessary to address challenges and capitalize on opportunities for improvement.Champion the adoption of new technologies and processes that drive efficiency and enhance the quality of client services.
EDUCATION
Northeastern University
Master of Science - MS, Project Management
Rajiv Gandhi Prodyogiki Vishwavidyalaya
Bachelor of Engineering - BE, Civil Engineering
Devi Ahilya Vishwavidyalaya
Master of Business Administration - MBA, HR and IT
ABOUT ALENDRA AGNIHOTRI
Project Delivery | Strategic Leadership | Cross-Industry ImpactI’m a certified Project Manager (PMP®, ITIL®, PSM™, LSSWB™, OSHA-30) with 12+ years of experience leading high-impact initiatives across healthcare, IT/IS, e-commerce, civil engineering, and non-profit sectors.I specialize in driving transformational outcomes—whether launching data systems, streamlining vendor processes, or improving service delivery at scale.Currently, I lead cross-functional initiatives at Bay Cove Human Services, aligning technology, strategy, and operations to empower programs that serve mental health and recovery communities across Massachusetts.🧭 What I bring:• Deep expertise in program delivery, governance, risk, and stakeholder management• End-to-end execution of $1M+ infrastructure, data, and compliance projects• A calm, collaborative approach that builds trust across teams and leadershipI’m passionate about impact, process improvement, and making systems work for people—not the other way around.Outside of work, I write as a creative pursuit. My recent book, A Forgotten Voyage, explores themes of memory, silence, and rediscovery—reminding me that both projects and stories share the same goal: building something that endures.Let’s connect if you\'re looking for someone who can deliver results, elevate team performance, and bring clarity to complex initiatives.
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