Alena Hovarava
Director, Project Management at New Era Technology, MBA Candidate.
- Role
- Director, Project Management, Msg Us at New Era Technology
- Location
- Cape Coral, FL, US
- LinkedIn followers
- 500 followers
About Alena Hovarava
Bringing over 15 years of project management experience in IT Managed Services and Telecommunications, with expertise in VoIP, networking, and infrastructure. Passionate about empowering teams through mentorship and structured operations, enabling seamless project delivery aligned with organizational goals.
Experience
Director, Project Management, Msg Us
Oct 2023 — Present · Port Chester, NY, US
Led the development of a standardized project management methodology across New Era Technology Mid-Market Solutions Group.Implemented a Change Management Process to drive consistent improvement in processes and communications.Collaborated with other Service Delivery Directors to develop processes for information sharing and interaction.Acted as the functional manager for escalation to VP’s, Managing Directors and Corporate.Provided leadership and mentorship to all team members.Monitored and maintained operations that are consistent with Mid-Market Group and New Era Technology strategy and vision.
Education
Baruch College
Certificate in Project Management, Project Management
Brooklyn College
BS, Business, Management & Finance
2002 — 2006
Florida Gulf Coast University Lutgert College of Business
Master of Business Administration - MBA - Candidate, Data Analytics
Skills
- Avaya
- Telecommunications
- Unified Communications
- Managed Services
- Sip
- Mpls
- Call Centers
- Ip
- Cabling
- Telephony
- Voip
- Wireless
- Vendor Management
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