Alen Douzdjian

Sales Operations Manager @Mercedes-Benz USA

Los Angeles, CA, US
MOBILE NUMBERS
+18•••••••26

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WORK HISTORY

Feb 2026 — Present

Sales Operations Manager @Mercedes-Benz USA

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Los Angeles, CA, US

EDUCATION

1998 — 2000

Universal Technical Institute, Inc.

General automotive certification, Mercedes Benz elite program

SKILLS

DieselProfitDealersAutomotive RepairSuspensionManagementComponentsMachine ToolsVehiclesTiresGross ProfitDealer OperationsCustomer SatisfactionTrainingDealer ManagementMotorsWarrantySpare PartsContinuous ImprovementSales OperationsCustomer RetentionAse CertifiedVehicle MaintenanceBrakeDiesel EngineRacingAutomotive EngineeringFleet ManagementAutomotive AftermarketTransmissionsTelematicsOn-Board DiagnosticsSteeringDiagnoseReynoldsElectric VehiclesPowertrainMercedes-BenzPre-Purchase InspectionsAutomotive Electronics

ABOUT ALEN DOUZDJIAN

Sales operations inventory optimization and product pipeline streamlining with focus on high turn rate and focus on ROS and market share growth Experienced After-Sales Operations Manager with a demonstrated history of working in the automotive industry. Skilled in Warranty, After-Sales analysis, Workshop production optimization, Motors, Management, and Continuous Improvement. Strong After-Sales professional with a General automotive certification focused in Mercedes Benz elite program from Universal Technical Institute of California Inc.

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