Alem Asgele
Information Technology @Checkatrade
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WORK HISTORY
Information Technology @Checkatrade
London, GB
I head up IT overseeing the Service Desk, 2nd line, and infra teams. I am responsible for implementing innovative IT solutions to enhance operational efficiency and drive business growth.
EDUCATION
The Community college Hackney
BTEC National Diploma in IT
London South Bank University
BSc Computing Studies
SKILLS
ABOUT ALEM ASGELE
With a career rooted in customer service excellence, I have consistently prioritised delivering top-tier IT support in every role I’ve held.Previously, I worked with Burberry Ltd, a prestigious global brand, where I led a team responsible for providing desktop support to office staff, store and outlet teams, as well as warehouse personnel in London. In this role, the Global Service Desk supported over users worldwide, ensuring seamless IT operations across diverse regions.I am passionate about my work and approach each task with a positive, professional, and outgoing attitude. My ability to forge strong relationships with both clients and colleagues at all levels has been a key factor in my success.
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