Sasha Dayan
Senior Manager, Customer Retention @Justworks
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WORK HISTORY
Senior Manager, Customer Retention @Justworks
EDUCATION
Chatham University
Bachelor's degree, Arts, Entertainment, and Media Management
Association for Research into Crimes Against Art
Master's Certificate, Art Crime Prevention Studies
Teachers College, Columbia University
Master of Arts - MA, Social Organizational Psychology
ABOUT SASHA DAYAN
Customer Success leader with 15 years of experience across high-growth startups, tech, and the nonprofit space. I focus on turning big-picture goals into clear strategies that balance business outcomes with team engagement and morale. With a background in organizational psychology, I’ve built and scaled programs that strengthen operations and keep the customer at the heart of every decision.I’m known for hiring and developing high-performing teams that deliver results—and enjoy the ride while doing it. I’m passionate about helping mission-driven SMBs thrive through smart program design, thoughtful leadership, and a relentless focus on customer impact.
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