Sasha Dayan
Senior Manager, Customer Retention at Justworks
- Role
- Senior Manager, Customer Retention at Justworks
- Location
- Brooklyn, NY, US
- LinkedIn followers
- 500 followers
About Sasha Dayan
Customer Success leader with 15 years of experience across high-growth startups, tech, and the nonprofit space. I focus on turning big-picture goals into clear strategies that balance business outcomes with team engagement and morale. With a background in organizational psychology, I’ve built and scaled programs that strengthen operations and keep the customer at the heart of every decision.I’m known for hiring and developing high-performing teams that deliver results—and enjoy the ride while doing it. I’m passionate about helping mission-driven SMBs thrive through smart program design, thoughtful leadership, and a relentless focus on customer impact.
Experience
Senior Manager, Customer Retention
Jun 2021 — Present
Education
Chatham University
Bachelor's degree, Arts, Entertainment, and Media Management
2009 — 2011
Association for Research into Crimes Against Art
Master's Certificate, Art Crime Prevention Studies
2011 — 2011
Teachers College, Columbia University
Master of Arts - MA, Social Organizational Psychology
2016 — 2019
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