Aleks Flores

Regional Intake Manager @LifeStance Health

Long Beach, CA, US
EMAILS
a••••••••@lifestance.com
MOBILE NUMBERS
+91 *********19

Signup · Get unlimited contacts

WORK HISTORY

Jul 2021 — Present

Regional Intake Manager @LifeStance Health

View department →

CA, US

As a Regional Intake Manager. I oversee the intake process across multiple states. My role involves managing and supporting a team of Intake Managers, ensuring efficient patient onboarding and a seamless experience for clients. Also ensuring clinicians have a full caseload of patients. I focus on optimizing workflows, training staff, and maintaining compliance with regulations, all while fostering a collaborative environment that prioritizes patient care and accessibility.

SKILLS

Workforce ManagementManagementSalesOutbound TrainingCustomer ServiceCollectionsCoachingLeadership DevelopmentInbound Call CenterDental SalesPersonal Lines AutoSales ManagementHealthcareCall CentersCrmVendor ManagementTeam BuildingSales OperationsTrainingOperations ManagementTeam LeadershipProcess ImprovementForecastingCross-Functional Team LeadershipCustomer SatisfactionLeadershipAvayaCustomer ExperienceData AnalysisStrategic PlanningBusiness AnalysisMarketingQuality AssuranceMarketing StrategyChange ManagementBusiness Process ImprovementCustomer Relationship Management (Crm)Contact Centers

ABOUT ALEKS FLORES

Accomplished healthcare executive poised to lead all aspects of operations. Behavioral Health, DSO, 20+ Years of Call Center Experience, 15+ Year in managing small to large centers 200+ reps. Multi State Management currently managing 6 states remote. Experience managing other leaders. Always analytical and data driven, capable of collaborating with cross-functional teams to deliver new strategies for performance, driving and improving operational and financial results, elevating quality and the customer experienceSix Sigma - Yellow Belt Certified.( Working on my Green Belt Certification) I can say with certainty that I\'m working closer to becoming that Call Center Expert.

This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.