Aleks Flores
Regional Intake Manager @LifeStance Health
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WORK HISTORY
Regional Intake Manager @LifeStance Health
CA, US
As a Regional Intake Manager. I oversee the intake process across multiple states. My role involves managing and supporting a team of Intake Managers, ensuring efficient patient onboarding and a seamless experience for clients. Also ensuring clinicians have a full caseload of patients. I focus on optimizing workflows, training staff, and maintaining compliance with regulations, all while fostering a collaborative environment that prioritizes patient care and accessibility.
SKILLS
ABOUT ALEKS FLORES
Accomplished healthcare executive poised to lead all aspects of operations. Behavioral Health, DSO, 20+ Years of Call Center Experience, 15+ Year in managing small to large centers 200+ reps. Multi State Management currently managing 6 states remote. Experience managing other leaders. Always analytical and data driven, capable of collaborating with cross-functional teams to deliver new strategies for performance, driving and improving operational and financial results, elevating quality and the customer experienceSix Sigma - Yellow Belt Certified.( Working on my Green Belt Certification) I can say with certainty that I\'m working closer to becoming that Call Center Expert.
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