Alekhya Munagala
Cloud Infrastructure Engineer | Data Analyst | Business Analyst | Python | SQL | AWS | Azure | Power BI | Excel | Content Writer | Poet | Author
- Role
- Senior System Engineer at Cognizant
- Location
- Hyderabad, TG, IN
- LinkedIn followers
- 500 followers
About Alekhya Munagala
Data enthusiast fluent in Python, SQL, Tableau, and Excel. Aspiring Data Analyst…
Experience
Senior System Engineer
Jul 2024 — Present · Chennai, IN
Resolved over 450+ Microsoft 365 incidents with a 98% SLA compliance rate by managing tickets in Azure and streamlining root cause analysis.Reduced user onboarding issues by 30% by optimizing Azure AD group management and automating access control across Teams and SharePoint.Improved incident resolution speed by 25% by enhancing SOP documentation and implementing platform monitoring insights from Azure and Microsoft 365 Admin Center.
Education
Guru Nanak Institutions(GNI)
Bachelor of Technology - BTech
2018 — 2022
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