Alejandro Soto Garcés
Bdr - Corporate Alliances @Conekta
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WORK HISTORY
Bdr - Corporate Alliances @Conekta
Mexico City, MX
EDUCATION
Tecnológico de Monterrey
Bachelor of Engineering - BE, Ingeniería industrial
ABOUT ALEJANDRO SOTO GARCÉS
I am a professional in Customer Excellence, Supply Chain, and Business Strategy with experience across LATAM, Canada, and the U.S. I specialize in turning data into strategic decisions that improve processes, reduce costs, and enhance customer experience.I have led initiatives that boosted NPS in key markets (Chile and Canada), reduced return costs by 26%, and generated 15% logistics savings through network redesign and refund process optimization.Passionate about innovation, I focus on designing solutions that align operations with business goals, driving sustainable growth and operational excellence.
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