Aleen Kojaian

Interior Designer @KB Home

Built a rapport with the homebuyer using a discovery process to determine the buyer’s design and lifestyle preferences with the end goal of helping the buyer design a home they will love. Conducted live video or in person appointments reviewing all choices available to the homebuyer, with consideration towards their design goals and budget. Shared product knowledge with buyers and demonstrates product offerings where applicable. Processed any homebuyer change orders in a timely manner and accurately maintains all required buyer documentation. Prepared for all buyer appointments which could include pulling samples, coordination with mortgage, etc. to ensure appointments run smoothly and effectively. Responded to homebuyers, operations, trade partners, and sales teams phone calls, e-mails, and correspondence in a timely manner.