Aleem Shaikh

WORK HISTORY

EDUCATION

SKILLS

ABOUT ALEEM SHAIKH

Program Manager | Service Delivery Lead | Technical Project Manager | Business Data Analyst and Product Strategy Professional With over 15 years of experience at the intersection of Project Management, Data Analytics, and Product Development, I specialize in delivering scalable solutions across Telecom, SaaS, and Enterprise IT. My expertise spans Program Management, Agile Delivery, and Application Managed Services, consistently driving digital transformation, stakeholder alignment, and measurable results. Whether leading global service teams or mentoring engineering squads, I apply my skills in Python, SQL, Power BI, React Native, TypeScript, and DevOps tools like JIRA and ServiceNow to translate complex data into actionable strategies. In past roles, I’ve: Delivered AI-powered dashboards to reduce churn by 18% Increased customer retention by 40% via full product lifecycle execution Boosted go-to-market velocity by 20% through market trend analytics Enhanced UX by 35% by deploying SaaS platforms with scalable frontends Improved code stability by 25% through mentoring and collaborative engineering Along the way, I’ve led projects under GDPR compliance, scaled agile PMO processes, and rolled out IT service frameworks grounded in ITIL, PMP, SAFe, PRINCE2, CSPO, and CSM principles. Currently pursuing a Certified GENAI Professional credential (ANSI & ABICB accredited), adding emerging tech leadership to my toolkit as I explore new frontiers in enterprise service innovation. I thrive in cross-functional settings where strategic thinking, business acumen, and problem-solving meet technical execution. Let’s connect if you’re seeking a leader who combines data fluency, delivery excellence, and people-first collaboration to unlock performance at scale.