Alec Phong
Software Engineer (Machine Learning, Big Data) | Tech Architecture
- Role
- Software Engineer at Accenture
- Location
- Los Angeles, CA, US
- LinkedIn followers
- 500 followers
About Alec Phong
Hello! My name is Alec Phong and I am a backend software engineer that is focused on Machine Learning, Big Data, and Automation.
Experience
Software Engineer
Mar 2023 — Present · Los Angeles, CA, US
Founding member of Google GenAI COE, a team of 25+ developing custom GenAI full stack software solutions for High Tech clients using ReactJS, NextJS, Python Flask, Typescript, VertexAI, and GCP. 2M+ of sales in 2024 and counting.• Led a team of six on and offshore developers to implement a search insights tool powered by Generative AI in three months for a top social media and visual discovery company with 500 million users.• Collaborated with a cross-functional team of marketers and onshore developers to design and implement a scalable AWS architecture for a social media marketing insights tool supporting a Fortune 500 tech consulting company, reducing cloud usage by 80 percent and saving the client 500K per year in processing costs.• Collaborated with a team of six onshore and offshore developers to migrate a customer service bot from AWS Lex V1 to AWS Lex V2 for a prominent state entity serving over 13 million residents and enhanced telephone call flows by training the AWS Lex V2 model with unknown utterances provided by the testing team, achieving a 70 percent reduction in user visits to service centers and an 80 percent decrease in customer complaints.
Education
University of California, Berkeley
Bachelor of Arts - BA, Sociology
2016 — 2020
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